Privacy Policy

When you create an account, whether as a client or as talent, we collect basic profile information: name, email address, location, and — where relevant — professional details like skills, work history, portfolio links, and rates. When you use our payment processing (via PayPal or bank transfer), our payment partners collect and process the financial details necessary to complete transactions; Senqora does not store full payment card or bank account numbers on our own servers. We also collect standard usage data — pages visited, actions taken on the platform, device and browser information — to help us understand how the platform is used and to fix problems when they come up.

We use the information we collect to operate the core of the platform: matching clients with talent, processing payments and fees, communicating with you about your account or a hire, and improving the product over time. We may also use your information to send you updates about the platform, though you can opt out of marketing communications at any time. We do not sell your personal information to third parties.

Your profile information — for talent, this includes your skills, experience, and rate; for clients, this may include your business name and hiring history — is shared with the other party as part of the normal function of a hiring marketplace. We share data with service providers who help us run the platform, including payment processors, cloud hosting providers, and — where you've opted in — integrations for video calls, CRM, or contract management. We require these providers to protect your data and use it only for the purposes we've engaged them for.

We retain your information for as long as your account is active, and for a reasonable period afterward to meet legal, accounting, or dispute-resolution needs. We use industry-standard security measures to protect your data, though no online platform can guarantee absolute security, and we encourage you to use a strong, unique password.

You can access, update, or request deletion of your personal information at any time by contacting us at [insert contact email] or through your account settings. Depending on your location, you may have additional rights under local data protection law, and we will honor those to the extent applicable.

We may update this policy from time to time as the platform evolves. We'll post the updated version here with a new effective date, and where changes are significant, we'll make reasonable efforts to notify you directly.

Questions about this policy can be directed to [insert contact email].